Download Winzip from here Install it by double clicking the file after it has finished downloading. It's no help, but they play fine on my other receiver. I've checked various edits and nothing will bring it in. Fortecs are temperamental with HD channels, and on checking I find that the two new German channels are missing the video on mine also. A slipup could jam the receiver altogether and Fortec would certainly 'not want to know'. The downloads they're offering are only for adjusting the EPG and a few other details. However, this won't do anything for the channels that are missing their video, and will probably not do anything else that would be useful. You plug that into the Fortec, select the USB menu, and follow the instructions. When you've downloaded the Fortec file and unzipped it you save it to your computer and from there copy it to the USB 'stick'.

To unzip a file you need a piece of free software that you can download.

Hi can anyone advise me in very simple step by step instructions how to download the latest software from fortec.

Fortec 999 hd software